Return and Exchange Policy
Exchanges: All sales are final. Exchanges can be made within 7 days of purchase with direct approval from our customer service. Return shipping costs are the responsibility of the customer.
Returns & Refunds:
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Return Shipping: Customers are responsible for return shipping costs. We recommend using a trackable shipping service.
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Refunds: Once we receive your return and confirm it meets our conditions, we will issue a refund via the original payment method.
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Item Condition: Items must be unused, in their original condition, with tags attached. Items that do not meet these criteria may not be refunded.
For any questions, please contact us by email at:
📧 contact@bigstepperssofficial.com
.